摘要
一个合作性的团队远远大于各个团队成员的简单相加。企业是员工的组合体,员工成员在能力、兴趣、期望、动机、目标和价值观念等方面存在差异,导致组织、团队成员等交往关系中产生形式各异、程度不同的冲突,又严重影响组织绩效和企业目标。沟通,就是处理组织、团队成员诸多关系的有效管理手段。
The efficiency of a cooperative group is greater than simply putting together all members. An enterprise is assembled by employees. Employees are different in capability, interest, expectation, intention, objective, values and so on, which results in various conflicts in form or degree when team members associate with each other. Thus organizational performance and business goal will be severely affected. Communication is an effective way in dealing with various relationships between group or team members.
出处
《石家庄铁路职业技术学院学报》
2010年第1期94-97,共4页
Journal of Shijiazhuang Institute of Railway Technology
关键词
沟通
人力资源体系
沟通管理
communication human resource system communication management