合肥服务外包业竞争力:基于波特范式的分析

近年来,在世界和我国服务外包业迅速发展的背景下,合肥服务外包业迅速发展。运用改进的钻石模型理论从生产要素、需求条件、相关与支持产业、企业战略及其结构以及同业竞争、机会和政府等六个方面对合肥市服务外包业竞争力的影响因素进行分析,得出产业发展配套设施不完善、适用性人才不足和服务外包企业的接包能力较弱是影响合肥服务外包业竞争力的主要因素。因此,要完善配套措施建设,成立服务外包行业协会,培养龙头企业,加快适用性人才培养。

Based on the current situation of service outsourcing industry in Hefei,this article,applying the modified Diamond Mode, analyses the competitiveness of service outsourcing industry in Hefei, Anhui province by production factors, demand condition, relation and supporting industry, management strategy, structure and competition, opportunity and government. Attention is paid to the main faetors of supportive facilities, human resources and professionally competent of service outsourcing industry. In the end, were eftered.