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B2C网站可用性与网络消费者购买意愿的关系研究 被引量:5

The study of relationship between B2C Web usability and the network consumer purchase intention
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摘要 根据大量国内外网站可用性相关理论,从内容、外观和导航等3方面,对B2C网站可用性给予消费者购买意愿的影响进行了分析,通过建立B2C网站可用性对消费者购买意愿影响的模型,结合对调研数据进行统计分析,旨在找出对消费者购买意愿影响较大的B2C网站可用性因素,不但为网站设计人员设计出高可用性B2C网站提供参考,从而吸引更多消费者。 According to correlative theories the website usability, the poper analyzes the website usability's influence on online consumer purchasing intention, and establishes the influencing model from three aspects: website content, design and navigation. This research's purpose is to provids references for website designers soas to design high usable B2C website, thereby attracting more online consumers.
出处 《桂林电子科技大学学报》 2010年第1期90-93,共4页 Journal of Guilin University of Electronic Technology
基金 广西研究生科研创新计划项目(2009105951201M40)
关键词 B2C网站 可用性 网络消费者 购买意愿 B2C website usability online consumer purchasing intention
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  • 1CARLOS FLAVIaN, MIGUEL GUINALiU,RAQUEL GURREA, The role played by perceived usability, satisfaction and consumer trust on website loyalty [J]. Information Management,2006,43(2): 1-14.
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