数字参考咨询个性化服务中用户隐私权保护机制的构建

On Constructing User's Privacy Protection Mechanism in Personalized Digital Reference Services

建立健全数字参考咨询(DRS)个性化服务用户隐私权保护机制,保护用户合法权益,是当代中国图书馆法制健全的必然选择。DRS个性化服务中用户信息的获取主要有显式和隐式两种方法。针对DRS个性化服务实现过程中涉及的用户隐私问题,从行业自律、政策标准、法律法规、用户自身隐私保护、网络安全环境、隐私权保护的限制6个方面构建数字参考咨询个性化服务中的隐私权保护机制,以维护用户权益。

To establish and improve users＇ privacy protection mechanism in personalized digital reference services to protect legitimate rights and interests of users is an inevitable choice of the library law in contemporary China.Access ways of users＇ information in personalized digital reference services include explicit and implicit methods.To safeguard users＇ privacy,this article constructs users＇ privacy protection mechanism in personalized digital reference services from aspects of industry self-regulation,policies and standards,laws and regulations,users＇ privacy protection,security environment of network and the restriction of privacy protection.