摘要
网络沟通是一种新型的图书馆馆读沟通形式,它具有明显的特点和优势,对读者的心理及行为有着重要影响。我们应当采取策略的手段,扬长避短,积极推行这种沟通形式,以提高读者服务水平。
With distinct characteristic and superiority, the network communication is a new form between libraries and readers which has important influence on the readers＇ psychology and behavior. We should adopt some strategies, make best use of the advantages and bypass the disadvantages and actively pursue this kind of communication form to improve the service for readers. 5 refs.
出处
《高校图书馆工作》
CSSCI
2010年第1期90-93,共4页
Library Work in Colleges and Universities
关键词
网络沟通
读者
心理学
Network communication. Readers. Psychology.
