期刊文献+

基于平衡计分卡的酒店业战略投资价值评估研究 被引量:2

基于平衡计分卡的酒店业战略投资价值评估研究
下载PDF
导出
摘要 战略投资管理及其价值的有效评估是战略财务管理的重要内容。针对酒店行业,将灰色关联分析理论引入平衡计分卡,对财务与非财务指标进行综合分析,识别影响企业战略投资价值的关键因素,有效弥补平衡计分卡的不足,以期对每个维度均各有优劣的企业的投资价值做出更为科学合理的评估,探索战略投资价值评估的最佳方法。 Strategic investment management and its value evaluation are important contents of strategic fi nancial management.Through making a comprehensive analysis of fi nancial and non-fi nancial indicators of the hotel industry,this paper introduces the theory of gray correlation analysis into the Balanced Scorecard(BSC) and identifi es the key factors of investment value,so as to make up for the disadvantages of BSC and make more scientifi c and rational evaluation of those enterprises which have their own advantages and disadvantages of each dimension.A numerical example is discussed to demonstrate the methods to evaluate strategic investment value of the hotel industry.
作者 周霞 谢林海
出处 《河北旅游职业学院学报》 2010年第1期14-18,共5页 Journal of Hebei Tourism College
基金 2008年度江西省教育厅科技计划项目<企业财务预测与财务诊断动态仿真系统研究>(GJJ08274)
关键词 平衡计分卡 战略投资价值 评估 Balanced Scorecard strategic investment value evaluation
  • 相关文献

参考文献6

二级参考文献31

  • 1汪纯孝,岑成德,王卫东,朱沆.顾客满意程度模型研究[J].中山大学学报(社会科学版),1999,39(5):92-98. 被引量:43
  • 2汪侠,顾朝林,梅虎.旅游景区顾客的满意度指数模型[J].地理学报,2005,60(5):807-816. 被引量:207
  • 3Yi, Y., 1991, A critical review of customer satisfaction[C], In V. Zeithaml (Ed.) , Review of marketing, Chicago:American Marketing Association, 1991: 68-123.
  • 4Anderson E. W., Fornell C., and Lehmann D. R.,Customer satisfaction, market share, and profitability: findings from Sweden [J] , Journal of Marketing 1994, 59: 53-66.
  • 5Oliver B. L., A cognitive model of the antecedents and consequences of satisfaction decisions [J] , Journal of Marketing Research,1980, 17: 460-469.
  • 6Fornell, C., A national customer satisfaction barometer.the Swedish experience [J] , Journal of Marketing 1992,56: 6-21.
  • 7Fornell, C., and Johnson, M. D., Anderson, E. W., Cha,.J., and Bryant, B. E., The American customer satisfaction index:nature, propose and findings [J] , Journal of Marketing 1996, 60:7-18.
  • 8Johnson, M. D., Gustafsson, A., Andreassen T. W.,Lervik, L, and Cha, J., The evolution and future of national customer satisfaction index models [J] , Journal of Economic Psychology, 2001, 22: 217-245.
  • 9Fishbein, M., & Ajzen, L, Belief, attitude, intention, and behavior:. An introduction to theory and research [M] , U.S.A.:Reading, MA: Addison - Wesley, 1975.
  • 10Schulz, D. E., Are we too loyal to our concept of loyalty[J] , Marketing News, 1998,32: 11.

共引文献437

同被引文献20

引证文献2

二级引证文献3

相关作者

内容加载中请稍等...

相关机构

内容加载中请稍等...

相关主题

内容加载中请稍等...

浏览历史

内容加载中请稍等...
;
使用帮助 返回顶部