摘要
随着社会的发展,人民生活水平的提高,独生子女的普遍,家长对儿科护理的期望值也越来越高,有效的沟通将营造良好的护患关系,缺乏沟通或无效的沟通易导致护患纠纷。儿科护理人员应学好沟通这门艺术,增强与患儿及家属间的亲和力,从而避免护患间潜在的冲突,既有利于护理工作的开展,又能让患儿得到更有效的护理。
With the development of society, peopleg living standards improved, the universal child, the parents of the pediatric care increasingly high expectations, effective communication will create a good nurse - patient relationship, lack of communication or ineffective communication between the Yi led to nurse - patient disputes. Pediatric nurses should learn the art of communication, enhancing the affinity between children and their families in order to avoid potential conflicts between nurses and patients, both conducive to care work, while still children to be more effective care. allowing
关键词
儿科
护理
沟通
体会
pediatric
care
communication
Experience