基于日志的青少年信息需求规律及结构研究

A Study on Regularity and Structure of Youth Information Needs Based on Log Investigation

青少年信息需求研究既重要又棘手，国内相关实证研究缺乏。为了获得关于青少年信息需求规律的专业性知识，推动青少年信息服务内容和形式创新，本文研究以生活为中心，采用IUE模型，对106名青少年展开“日常问题”日志调查，并对1037条“问题”的进行内容分析。结果表明，问题内容、问题缘起、人际信息源、解决路径、解决效率、年龄特征等信息需求变量间存在显著相关关系，这些关系反映了当前青少年的信息需求结构；青少年信息需求结构复杂，且这一特征被年龄差别进一步强化；各类信息源在青少年信息查找中扮演不同的重要角色；青少年各类信息需求的满足存在一些弱势领域。

The youth information needs research being important but delicate leads to a lack of empirical study on this subject in China. In order to establish discipline knowledge on the nature of youth information needs and improve innovation of youth information services, the research collects 1037 ＂everyday life problem＂ logs from 106 youths based on IUE model, and finds that there is a significant correlation between 6 factors including content, source, interpersonal object, solution path, solution effect, age. Several conclusions of framework and structure of youth information needs are also drawn ： The structure of youth information needs holds a complexity promoted by age; Different information sources play different roles on youth information seeking behavior; There are some youth information needs neglected by information service providers.