企业声誉、两级信任与组织间关系被引量：4

Enterprise Reputation,Two-level Trust and Inter-organizational Relationship

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摘要以在华外资企业采购为视角,从组织间两级信任出发,以关系投资、协同和响应为落脚点,提出并检查了全新的中国本土企业关系管理思路。研究发现:社会责任、公平和可信对组织间信任具有正效应,而创新、公平和可信则显著影响人际信任;组织间信任和人际信任均显著影响关系质量;在环境不确定背景下,组织间信任和人际信任可以有效规避环境波动,确保组织间关系的长期和稳定发展。 There is a lack of studies of influence of reputation on IORs at home and abroad.This paper brings forward and tests fire-new conceptual model based on the relationship between IT and relation quality from the perspective of purchasing of foreign enterprise of China.The results point out：（1） CSR,fairness and credibility reputation can facilitate IOT positively,while innovation,fairness and credibility reputation lead to IPT;（2） IOT and IPT can both significantly conduce to relation quality;（3） IOT and IPT can secure long-term and favorable IORs stably under uncertain environment.

作者高维和陈信康任声策

机构地区上海财经大学国际工商管理学院上海海事大学经济管理学院

出处《财贸研究》 CSSCI 2010年第2期130-138,共9页 Finance and Trade Research

基金国家自然科学基金项目(项目号:70672071) 上海财经大学211工程3期重点学科建设项目资助

关键词企业声誉组织间信任人际信任关系质量环境不确定性 reputation interorganizational trust （IOT） interpersonal trust （IPT） relation quality environmental uncertainty

分类号 F270 [经济管理—企业管理]

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