应对方式对城管执法人员压力感与心理健康关系的调节作用

A Regulatory Effect of the Coping Strategies by Urban Management Enforcement Officials on the Relationship Between Their Sense of Pressure and Their Mental Health

考察应对方式对城市管理执法人员的压力感与心理健康关系的调节作用,采用自编城管人员压力感问卷、应对方式问卷、症状自评量表对417名城市管理执法人员进行了调查。结果表明,城管执法人员的压力感主要来源于工作压力和人际压力;积极的应对方式与SCL-90负相关,消极的应对方式与SCL-90正相关;解决问题、求助的应对方式对压力感与心理健康的关系具有增强作用。应对方式对压力感和心理健康症状的关系有调节作用。

This article, which aims at the regulatory effect of the coping strategies by urban management enforcement officials on the relationship between their sense of pressure and their mental health, makes an investigation into 417 urban management enforcement officials, by means of devising a questionnaire for the sense of pressure, a questionnaire for the coping strategies, and a symptom checklist （SCL-90）. The findings indicate that urban management enforcement officials sense pressure mainly from their work and interpersonal relationships. A positive coping strategy is negatively related with SCL-90, while a negative one is positively related with SCL 90. Such coping strategies as settling disputes and seeking aid help to promote the relationship between the sense of pressure and mental health.