论冲突管理与组织绩效

Discussion on the Conflict Management and the Organization Performance

介绍了冲突的类型和来源,阐述了冲突谈判的策略,指出冲突管理是组织管理中最重要的环节,冲突管理的能力对管理者而言,是最重要的管理技能之一。

This paper introduces the types and origins of the conflicts, expounds the tactics for the conflict negotiation, and points out that the conflict management is the most important link in the organization management, and the ability of conflict management is one of the most important management skills.