1Datta, D.K., Guthrie, J.P., & Wright, P.M..Human resource management and labor productivity :Does industry matter[J].Academy of Management Journal,2005(48) : 135- 145.
2Liao H.,Toya K.Leapk D.P.&Hong Y..Do the see eye to eye? managment and employee perspectives of high--performance work systems and influence processes on service quality[J] .Journal of Applied Psychology.2009,94 (2) : 371-- 391.
2Arthur, J. B., 1994, "Effects of Human Resource Systems on Manufacturing Performance and Turnover", Academy of Management Journal, 37(3), pp. 670-687.
3Arthur, J.B., 1992, "The Link between Business Strategy and Industrial Relations Systems in American Steel Minimills", Industrial and Labor Relations Review, 45(3), pp. 488-506.
4Bae, J., Chen, S., Wan, T., Lawler, J., & Walumbwa, F., 2003, "Human Resource Strategy and Firm Performance in Pacific Rim Countries", International Journal of Human Resource Management, 14(8), pp. 1308-1332.
5Bae, J. & LaMer, J., 2000, “Organizational and HRM Strategies in Korea: Impact on Firm Performance in an Emerging Economy”, Academy of Management Journal, 43(3), pp.502-517.
6Barney, J. B., 2001, “Resource-based Theories of Competitive Advantage: A Ten-year Retrospective on the Resourcebased View”, Journal of Management, 26(1 ), pp. 643-650.
7Baron, R. M. & Kenny, D. A., 1986,“The Moderatormediator Variable Distinction in Social Psychological Research: Conceptual, Strategic and Statistical Considerations”, Journal of Personality and Social Psychology, 51 (6), pp. 1173-1182.
8Batt, R., 2002,“Managing Customer Services: Human Resource Practices, Quit Rates and Sales Growth”, Academy of Management Journal, 45(3), pp. 587-597.
9Becker, B. & Huselid, M.A., 2006, “Strategic Human Resource Management: Where Do We Go from Here?”, Journal of Management, 32(6), pp. 898-925.
10Becker, B., & Gerhart, B., 1996, “The Impact of Human Resource Management on Organizational Performance: Progress and Prospects”, Academy of Management Journal, 39 (4), pp. 779-801.
