护理风险的前瞻性管理和全程动态管理在急诊科病人抢救中的应用

Care of the forward - looking risk management and dynamic management of the whole rescue in emergency department patients

目的探讨护理风险的前瞻性管理和全程动态管理在急诊科的应用效果。方法通过识别和分析急诊科在抢救病人中存在和潜在的护理风险，对护理风险实施前瞻性管理和全程动态管理。结果急诊科护理质量和病人对急诊科工作满意度明显提高，病人投诉及护理差错发生率大为下降。结论护理风险的前瞻性管理，是降低急诊科护理风险的根本保障；护理风险的全程动态管理，是降低急诊科护理风险的重要手段。

Objective To explore the effective care of the forward - looking risk management and dynamic management of the whole rescue in emergency department patients. Methods Through identification and analysis of emergency department patients in the rescue and potential risk, the forward - looking management and dynamic management of the entire process were implemented. Results The quality of care and the satisfaction degree of patients in emergency department were enhanced, and patients＇complaint and nursing error rate were significandy decreased. Conclusions Care of the forward - looking risk management is the fundamental guarantee and the full dynamic nursing risk management is an important way to reduce the nursing risk in emergency department.