论图书馆流通部馆读之间的“第一时间”——以2000年以后升本的高校为例

Discussion on the"First Time"between Librarians and Readers in Library’s Circulation Department——Taking Universities Upgraded from Colleges after 2000 as Examples

阐述了图书馆流通部馆员与读者在第一次交往中的表现,通过分析馆读关系不谐的原因,提出了处理馆读关系的办法。

This paper expounds the representations of the librarians and readers in first communication in library’s circulation department, and through analyzing the reasons why the relation between librarians and readers is unharmonious, puts forward some methods for improving the relation between librarians and readers.