论人性化服务在高校图书馆流通借阅工作中的运用

Discussion on the Application of Humanistic Service in the Circulation Work of University Library

分析了图书馆人性化服务的内涵,阐述了高校图书馆开展人性化服务馆员应具备的职业素质,探讨了人性化服务在流通借阅工作中的具体实现方式。

This paper analyzes the connotations of library’s humanistic service,describes the professional qualities that the librarians should possess in carrying out the humanistic service in university library, and probes into the concrete implementing modes of the humanistic service in the circulation work.