摘要
目的:提高我院药学服务质量。方法:对我院门诊药物咨询窗口2005年8月～2008年5月12984例药物咨询记录进行回顾性分析。结果:咨询者身份以患者居多,占76.0%;咨询内容以药品名及适应证为主;咨询方式多为窗口咨询;解答方式以直接回答为主。结论:药物咨询工作可以提高药学人员业务能力,并有利于提高临床药物治疗的安全性、有效性、经济性。
Objective： To improve the quality of pharmaceutical service. Methods： Retrospective analyzing of 12 984 records of drug consultation cases in Out-patient Department of our hospital during the period from August 2005 to May 2008. Results： Most of the consultants were patients, approximately 76.0%. The contents of these drug consultation cases were mostly drug names and indications. A large part of consultation cases were by windows consulting. Direct responses were the main ways of answering. Conclusion： The job of drug consultation could develop the professional capabilities of pharmacy staff and take advantages to improve the safety, effectiveness and economy of clinical medication.
出处
《中国医药导报》
CAS
2010年第13期173-175,共3页
China Medical Herald
关键词
药物咨询
合理用药
回顾性分析
Drug consultation
Rational administration
Retrospective analysis
