摘要
病案资料复印的需求在逐年增加。由此病案复印的目的更加广泛,涉及到医保、理赔、再就医、伤残鉴定、司法、病退等。病案管理人员要不断增强服务意识,将人性化服务贯穿其中,才能全方位服务于患者,创建和谐的医患关系和良好的服务氛围。
The demands for copying medical records showed an increasing tendency year by year. Thus,the purpose of copying medical record is more extensive,involving in health insurance,claims,additional medical treatment,disability identification,jurisdiction and ill-health retirement etc. Medical records management staffs should continually enhance service awareness with people-oriented service,which can contribute to servicing for patients in every direction with creation a harmonious doctor-patient relationship and good service atmosphere.
出处
《中国病案》
2010年第5期20-21,共2页
Chinese Medical Record
关键词
病案
复印
人性化服务
Medical record
Copying
People-oriented service
