社区卫生服务中心员工满意度因子分析——以上海市长宁区为例

Factor analysis on the satisfaction of community health service centers' employees in Changning District Shanghai City

社区卫生服务是基层卫生服务的重要组成部分。作为社区卫生服务的直接提供者,社区卫生服务中心员工对工作的满意程度值得关注。本文基于上海长宁区8家社区卫生服务中心员工满意度的调查结果,通过因子分析的方法研究发现,社区卫生服务中心员工满意度的主要影响因素为工作本身、工作受认可程度、单位氛围等,并提出相关部门可从上述几方面入手,着力改善员工满意度的政策建议。

Community health service is an important part of primary health service.The community health service center staff are the direct providers of community health service,their work satisfaction deserves concern.This article is based on the results of the satisfaction research on the employees,who worked in the 8 community health service centers which located in Changning District,Shanghai.The analysis is aiming at elaborating the main impact factors of employee satisfaction by factor analysis,and puts forward some policy recommendations at the same time.The research indicates that,the job itself,the extent of being recognized,and the unit atmosphere obviously affect the employee satisfaction.