网民政策态度形成机制研究——从“网议宁波”说起

Study on the Formation Mechanism of Netizens' Policy Attitude——Talking from the "Ningbo Public Policy"

近期,网民对一些公共政策多持否定态度,本文所引用的宁波公务员错时工作政策的案例即是如此。网民认为该政策是对公务员"新的隐形福利",公务员则认为是公众误读政策。本文运用扎根理论,通过分析网民的网上投票和评论帖,归纳出以网民为代表的公众政策态度形成机制;并采用社会分层理论和相对剥夺理论揭示形成这种政策"误读"的深层原因,提出"政策认知定势"和"政策沉淀"概念,以解释特定政策背景下公众对政策的认知模式。

Recently,most Internet-users are critical of public policy,such as the policy of flexible working hours of civil servants in Ningbo,were questioned by Internet-users.This paper apply grounded theory to analyze the Internet-users＇ online votes and comments on this policy,and then build a policy attitude formation model to explain the public＇s psychological reaction patterns of public policy.Though social-stratification theory and relative-deprivation theory analysis to the causes of such policy misreading,we put forward ＂policy-cognitive inertia＂ and ＂policy-precipitation＂ concept.