摘要
目的:探讨关键绩效指标(KPI)项目管理在综合性医院中药房的应用情况。方法:对中药房KPI项目管理体系的建立和具体的实施过程进行分析和总结。结果:KPI项目管理提高了中药房的绩效管理水平,明确了岗位目标。结论:中药房应建立全方位的KPI管理模式,使其在综合性医院发挥更大的作用。
OBJECTIVE： To investigate the application of key performance indicators （KPI） project management in TCM pharmacy of generl hospital.METHODS： KPI project management system which is established by TCM pharmacy and the specific process of implementation were analyzed and summarized.RESULTS： KPI project management improved performance management of TCM pharmacy and confirmed target of position.CONCLUSION： Comprehensive KPI management model should be set up in TCM pharmacy and play great role in general hospital.
出处
《中国药房》
CAS
CSCD
北大核心
2010年第23期2197-2198,共2页
China Pharmacy
关键词
关键绩效指标
中药房
综合性医院
Key performance indicators
TCM pharmacy
General hospital
