8Department of Heahh.Victorian Health Service Performance[S].Victoria Australia[EB/OL].2013-11-28.
9Kaplan R S, Norton D P.The execution premium: linking strategy to operations for competitive advantage, boston[M]. Harvard Business School Press, 2008 : 1-2.
10Gurd B, Gao T.Lives in the balance: an analysis of the balanced scorecard ( bsc ) in heahhcare organizations[J].International Journal of Productivity and Performance Management, 2008, 57 ( 1 ) : 6-21.
