6Bruce Leonard Beal, Online Mediation: Has Its Time Come?, 15 Ohio State Journal on Dispute Resolution,2000, p. 742.
7Bruce Leonard Beal, Online Mediation: Has Its Time Come?, 15 Ohio State Journal on Dispute Resolution2000, p. 736.
8Bernhard F. Meyer-Hauser, Arbitration and New Technologies: Online Aid for Arbitration and Arbitration Counsel, Croatian Arbitration Yearbook(2001), p. 18.
9Wiliam Krause, Do You Want to Step Outside? An Overview of Online Alternative Dispute Resolution, 19 The John Marshall Joumal of Computer & Information Law,Spring,2001 ,p. 481.
10Jasna Arsic, Intemational Commercial Arbitration on the Internet: Has the Future Come Too Early?,Journal of International Arbitration, 3(1997),vol. 14,p. 221.