摘要
交流与沟通是读者服务工作中不容忽视的环节。阐述了馆员与读者有效交流和沟通的方式、馆员在交流与沟通中应做好表率作用。
In this paper,the exchange and communication between the reader service works can not be overlooked aspect of librarians and readers exchange and communication means.The exchange and communication between librarians set a good example in areas such as the model described.
出处
《农业图书情报学刊》
2010年第7期321-323,共3页
Journal of Library and Information Sciences in Agriculture
关键词
图书馆
读者
服务
library
reader
service