浅析馆员与读者的交流和沟通

Analysis of the Exchange and Communication between Librarians and Readers

交流与沟通是读者服务工作中不容忽视的环节。阐述了馆员与读者有效交流和沟通的方式、馆员在交流与沟通中应做好表率作用。

In this paper,the exchange and communication between the reader service works can not be overlooked aspect of librarians and readers exchange and communication means.The exchange and communication between librarians set a good example in areas such as the model described.