摘要
目的:了解患者对输液室护理工作满意度及其影响因素,以完善护理工作质量,提高患者满意度.方法:采用自制的满意度调查问卷,每月定期向门诊输液患者发放问卷,调查患者对输液室总体情况、对护士的服务态度和技术水平、对护士工作的主动性等的满意度.结果:患者对输液室总体情况、护士服务态度和技术水平等满意度较高,但对输液过程中护士对患者的关心及输液治疗等候时间的满意度较低.结论:护士对患者的健康教育及人文关怀尚不够,输液室环境不够安静舒适,需采取措施加以提高.
Objective: Investigation and study schizophrenia patient's economic burden condition. Methods: The stochastic selec- tion conforms to the American dysphrenia diagnosis and the statistical handbook 4th edition schizophrenia diagnosis standard patient 350 examples,uses disease economy expenditure examination table,investigates in the patient for 1 year with to be supposed to get sick the related total expenditure, the direct expenditure (including direct medical service and direct non--medical service and so on) and the indirect expenditure (universal property harm,delays work, working ability drop and death and so on), and to the outpatient service and in hospital, the cities and the village patient plants flowers the expense to carry on the comparison respectively. Altogether 299 example patients complete the revisit. Finally: (1)The schizophrenia patient year average per person always spends (Renminhi) 18804 Yuan,in which spends 6244 Yuan directly (33. 432%),spends 12097 Yuan indirectly (66. 568%);(2)The in hospital patient year average per person always spends (25314 Yuan),the direct expenditure (10408 Yuan), the direct medical expenditure (9137 Yuan) is higher than the outpatient service patient (respectively is 16313 Yuan,3301 Yuan,2174 Yuan;(3)The cities patient always spends (22436 Yuan),the direct expenditure (7616 Yuan),the direct medical expenditure (6346 Yuan),is higher than the countryside patient (respectively is 19366 Yuan,6310 Yuan,5188 Yuan,P〈0.05) Conclusion: The conclusion schizophrenia creates the economical expenditure is huge, in which by the indirect expenditure primarily, in hospital patient always spends is higher than the outpatient service patient, the cities is higher than the countryside.
出处
《按摩与康复医学》
2010年第18期116-117,共2页
Chinese Manipulation and Rehabilitation Medicine