企业传播、企业社会责任与经济绩效关联性研究综述

A Survey on Relationship Among Corporate Communication CSR and Corporate Financial Performance

本文通过对30余年来有关企业传播、企业社会责任与经济绩效关联性问题的研究文献进行回顾,介绍了企业通过大众媒体、年度报告以及社会责任报告等三种传播社会责任信息的途径,分析了基于声誉排名、基于企业传播以及基于原则与价值的度量社会责任的三种方法,以及基于市场法则、会计法则和感知调查等度量企业经济绩效的三种不同方法。在此基础上,归纳了以往学者研究三者关系时所提出的社会响应假说、权衡假说和倒U型关系假说,并相应地从变量选取、模型构建、研究结论上进行述评。本文认为,造成企业传播、企业社会责任与经济绩效三者关系研究结论不一致的原因主要在于缺乏全面的度量体系、缺乏系统的理论基础以及缺乏严密的方法等三个方面,未来的研究应注重社会责任理论和方法的完善,并利用新的数据和模型研究企业社会责任的相关问题。

This article reviews issues about the relationship among corporate communication, CSR and corporate financial performance. We draw a conclusion that there are three ways of corporate communicate CSR information, such as public media, annual reports and CSR reports. When it comes to the evaluate methods of CSR, there are reputation index, content analysis and some other methods based at principals, and also methods of marketing, accounting, and survey for evaluating CFP. Therefore, the reason for different conclusion about relationship among those three issues will be improved in the future.