摘要
随着现代医院管理观念的改变和整体护理模式的进行,护患沟通越来越被重视。本文主要从提高护士的综合素质、语言及非语言的沟通技巧,沟通环境、时间选择等方面进行探讨。促进和谐、互动式的护患关系的良性发展,提高医疗护理质量。
With the change in the concept of modern hospital management and the progress of overall nursing models, nurse-patient communication is increasingly taken seriously. This paper mainly deals with improving the overall qualities of nurses, language and non-verbal communication, environment, timing, etc. Promote harmonious, interactive sound development of nurse-patient relationship, thus improving the quality of medical care.
出处
《中国中医药现代远程教育》
2010年第11期186-188,共3页
Chinese Medicine Modern Distance Education of China