付费药物咨询门诊运行中责任与风险控制研究

Responsibilily and Risk Controlling When Running Paid Drug Consulting Clinic

目的:探讨付费药物咨询门诊运行中药师的责任服务项目和合理控制风险的措施。方法:通过咨询案例分析,结合付费药物咨询门诊运行现状进行分析总结。结果:药师开设付费药物咨询门诊在提供责任服务项目的过程中可通过完善制度、按咨询程序操作和提高专业水平等方式合理控制风险。结论:药师应确保参与临床实践的时间,以提高专业服务水平,在提供付费药物咨询时,严格按咨询程序操作,才能有效控制风险。

Objective： To investigate the responsible service items and reasonable risk controlling measures when pharmacists are running the paid drug consulting clinic. Methods： The cases and status of paid drug consulting clinic were analysed. Results： Pharmacists can reasonably control risk by refining the system, operating according to procedure of drug consulting and improving the professional level when setting up paid drug consulting clinic to provide responsible services. Conclusion： Pharmacists should ensure the time of participating in clinical practice, to improve professional service level, operating strictly according to procedure of drug consulting, the risks can be effectively controlled when running paid drug consulting clinic.