护理人员分层使用模式在普外科病区应用的效果

Clinical application of graded management of nurses in general surgery department

目的 探讨护理岗位分层管理模式在临床运行的方式与优越性.方法 对普外科实施护理人员分层使用,改进护理人员配备、排班、培训考核及绩效分配的方法,并把实施前、后住院病人对护理工作满意率进行比较分析.结果 护理岗位分层管理模式运行后,护士的责任心增加,病人对护理工作满意率达到了99%,护理质量优于运行前,差异有统计学意义（P＜0.05）.结论 护理人员分层使用模式更加合理地运用了护理人力资源,满足临床护理实际工作的需要,是可行的运行模式.

Objective To investigate the application and advantage of graded management of nurses in clinic work. Methods This subject introduced the method of graded management of nurses in general surgery department, in order to improve methods of nursing personnel, scheduling, training and allocation. Then, the clinical basic nursing of quality and the patients＇ degree of satisfaction were compared and analyzed after and before application to graded management. Results Nurses＇ responsibility was strengthened obviously, patients＇ rate of satisfaction reached 99% and the quality of nursing improved, which was higher than before, and there was statistical difference （P 〈 0.05 ）. Conclusions The mode of graded management makes nursing human resource more reasonably, and meets the need of clinical nursing work, so it is better than common management mode.