摘要
将系统安全理论用于医疗安全管理,构建新型医疗安全管理体系,改进常规医疗安全管理的目标、手段等。经过实践,医院医疗纠纷投诉量在业务量约以10%增长的情况下呈下降趋势,且无重大恶性医疗安全事件的发生。系统安全理论对加强医疗风险管理、确保医疗安全具有重要意义。
Theory of systematic security was used to guide the medical safety management, to build new medical safety management system, to improve the objectives and means of conventional medical safety management. After practice, hospital medical complaints were decreased on the condition of 10% growth rate of medical business, and no serious security events occurred. The theory is important to strengthening the medical risk management and ensuring medical safety.
出处
《中国卫生质量管理》
2010年第4期32-34,共3页
Chinese Health Quality Management
关键词
医疗安全
系统安全
实践
体会
Medical Security
Systematic Security
Practice
Experience
