摘要
运用扎根理论,采用网民对宁波公务员错时工作政策评论的案例,对网民政策态度的形成进行了探索性研究。通过对网络评论帖进行编码分析,本文发现"印象"和"比较心理"在网民的政策态度形成过程中具有关键作用——印象主导网民的政策认知,比较心理催生政策情绪;通过进一步讨论,提炼出"政策认知定势"和"政策沉淀"概念,认为"政策认知定势"和"政策沉淀"分别是导致网民政策认知偏差的主客观因素。文章还初步归纳出网民政策态度形成过程模型和网民政策态度形成的影响因素模型。
This paper explores the formation of netizen's policy attitude based on grounded theory and the analysis of Internet-users' online comments on the policy of flexible working hours of civil servants in City of Ningbo. It is found that the 'impression' is important to netizen's policy cognition formation,while the 'comparative psychology' is essential to form policy mood. Through further discussion,'policy-cognitive inertia' and 'policy-precipitation' concepts are put forward to explain subjective and objective reasons of netizen's policy cognitive bias. This article also builds a process model of policy attitude formation and a model of influence elements of policy attitude.
出处
《公共管理学报》
CSSCI
2010年第3期89-94,共6页
Journal of Public Management
关键词
政策态度
扎根理论
政策认知定势
政策沉淀
Policy Attitude
Grounded Theory
Policy-Cognitive Inertia
Policy-Precipitation