论沟通在高校图书馆工作中的作用

On the Role of Communication in the Work of College Libraries

沟通是图书馆提供高效准确的文献信息服务的重要手段,也是提高图书馆整体服务质量的前提,它要求图书馆员要热爱自己的职业,热爱读者,以积极的心态去与读者沟通,全心全意为读者服务。学会沟通是图书馆员必备的素质。

Communication is not only an important means of informational services for the library to provide efficient and accurate document,but also premise to improve overall service quality of library.It requires librarians to love their profession and the readers, to communicate with readers with a positive attitude,and to dedicate themselves to jeaders.The ability of Communication is an essential quality of the librarians.