护患沟通交流中存在的问题分析和对策研究

Protects the problem analysis and the countermeasure which in the trouble communication exchange exists study

在护理工作中，护患关系是涉及面最广、最具复杂性的人际关系，对于实现高质量的护理，预防医忠纠纷，提高患者满意度具有重要影响。本文从护患沟通的重要性出发，结合本人护理工作实践，重点对影响护患沟通障碍的主要因素和问题进行分析，就如何有效进行护患沟通进行思考，提出相应的对策。

In the nursing work, protects the trouble relations is the affected area is broadest,most has the complex interpersonal relationship, regarding realizes high grade nursing,the prevention medicine trouble dispute,enhances the patient degree of satisfaction to have the important influence. This article from protects the trouble communication the importance to embark,unifies myself to nurse the working practice, key to affects protects the trouble communication barrier the primary factor and the question carries on the analysis, how effectively carries on protects the trouble communication to carry on the ponder,proposes the corresponding countermeasure.