需要层次论对信息咨询工作的影响

Discussion on the Influences of the Need Hierarchy Theory on the Information Consultation Service

随着信息时代的到来,用户的信息需求逐渐呈现出层次性、多样性、时效性、动态性、个性化等特点。研究人的需要层次,对信息咨询工作有重要的理论指导意义。咨询机构应充分了解研究需要层次论的必要性和意义,遵循相应的原则,转变工作理念,革新工作技术,优化信息资源,完善管理模式,有效地开展用户服务工作。

With the advent of the information age,the users＇ information demand is characterized by the hierarchy,multiformity,timeliness,dynamics and individuation.The research on people＇s need hierarchy of needs has an important theoretical significance on the information consultation work.The consultation institutions should have a good knowledge of the necessity and significance of studying the need hierarchy theory,follow the corresponding principles,change the concept of service for users,improve the technology,optimize the information resources and perfect the management mode for developing the service for readers more effective.