摘要
一个县级医院最重要的是留住病人的心,用优质服务建立人们对基层医院的信任。
Ge Menghua,the CEO of Shaoxing People's Hospital,believes that if a county hospital wants to impress the patients,the best way is to gain their trust by high quality care.Based on this concept, Ge Menghua has implemented several activities, such as smile for everyone,volunteer in turns, service of the whole procedure,and humanistic service,to provide better care to patients.
出处
《中国医院院长》
2010年第17期68-69,10,共2页
China Hospital CEO