“优质护理服务示范工程”基础建设的实践

Basic Construction and Practice of High Quality Nursing Service Demonstration Project

目的优化护理业务管理体系,提高护理服务质量,提升护士职业形象。方法立足护理学科发展前沿,以强化基础护理为切入点,深入研究加强医院护理学科建设的长效机制,深入开展＂优质护理服务示范工程＂。结果提高了护理管理效能,为保证临床护理工作质量提供了较好的人力资源条件;提高了各级护士的业务技能和野战医疗队员的急救护理水平,优化了护士群体的公众形象。结论通过深入开展＂优质护理服务示范工程＂,对护理管理的众多环节进行了有效改革,进一步提高了医院的护理服务质量,打造了优势护理品牌,提升了医院的核心竞争力。

Objective To optimize nursing management system,improve the quality of nursing service and enhance the professional image of nurses.Methods Based on the development of the frontier nursing discipline,the strengthening construction of long-term hospital nursing discipline mechanism was intensively studied with the starting point of strengthening primary nursing to implement the high quality nursing service demonstration project.Results Efficient improvement of nursing management ensured the quality of clinical nursing,provided a better human resource conditions,improved the nursing skills of nurses with varied ranks and emergency nursing skills for the field team,and optimized the public image for the nursing staff.Conclusion Through implementing the high quality nursing service demonstration project,effective reforms are realized in many aspects of nursing management system to further improve the hospital＇s nursing service quality,build the dominant nursing brand and enhance the hospital＇s core competitiveness.