浅析钢铁企业大客户管理

Analysis on Company’s Major Customers Management

大客户对企业利润贡献大、与企业关系密切、能为企业创造价值,应做好大客户的管理工作。及时收集客户信息、对客户信息进行分析,根据大客户的特征做好大客户的确认工作。制定与大客户需求相匹配的大客户管理方案,服务好大客户,为企业的发展奠定坚实基础。

It is essential to manage major customers who make more contribution to profit of the company, closely related to thecompany and create value to the company. The company should collect and analyze timely the information of customers for identification of major customers, and then set up management solution matched to major customer’s requirement. Well done serviceto major customers will place sound basis for development of the company