1Kate Ody. Facilitating the ''Right'' Decision in Crisis: Support ing the Crisis Decision Maker through Analysis of their Reeds Safety Science, 1995, (20).
2Hing- Yin Mak, Andrew P. Mallard, Tung Bui, Grace Au Building Online Crisis Management Support using Workflow Sys tems. Decision Support Systems, 1999, (25).
3Mary Beth West. Crisis Management' s Real- time Frontier Using New Technology to Secure Critical Data. Public Relation Strategist, New York: Summer 2003. Vol. 9.
4Richard Andrews. How can Information Exchange be En hanced. Security Management. Arlington: Jun 2003. Vol. 47.