供热企业开展优质服务工作做法与体会

The Practice and Experience of Heating Enterprises Carrying out High-quality Service

本文对新形势下供热企业开展优质服务工作主要做法进行总结:(1)健全制度,加强领导;(2)强化理念,监督到位;(3)完善预案,科学调配;(4)加强沟通,深化服务,并就提高优质服务水平浅谈几点体会。

This paper carryed out the summary of the main approaches that the heating enterprises carry out high-quality service under new situation：（1） perfecting the system,strengthening leadership;（2） strengthening the concept,supervision in place;（3） improving the plan,scientific allocation;（4） enhancing communication,deepening the service,and discussed on the experience of raising the level of service.