《消法》规定精神损害赔偿责任的不足与完善

Deficiency and Improvement of Compensation for the Infliction of Mental Distress in the Law on the Protection of Consumer Rights and Interests

《消费者权益保护法》对于消费者的人格权以及侵害人格权所应当承担的精神损害赔偿责任,特别是对人格尊严和人身自由的规定,在历史上发挥了重要的作用,但也存在逻辑结构不合理的问题。随着社会的进步,这些规定已经落后于精神损害赔偿责任制度的发展,存在较多的不足,不完善之处日益明显。《消法》应当追随时代的进步和制度的发展,规定能够保护消费者所有的人格权的精神损害赔偿责任制度,以更好地保护消费者的合法权益。

The provisions on the protection of consumer＇ s right of personality and compensation for the infliction of mental distress, especially the protection of the freedom of person and human dignity, have exerted great influence in the past. But after pondering with prudence, we hold that there are some defects in logical structure of the law. As the society develops, the provisions has lagged behind the development of compensation theory for the infliction of mental distress and appeared many defects. To better protect consumer＇ s rights and interests, The Law on the Protection of Consumer Rights and Interests should keep up with the development of time and theory, improve its provisions about the protection of consumer＇s right of personality and perfect compensation system for the infliction of mental distress.