期刊文献+

导游人员激励机制调查研究——以广之旅为例 被引量:1

A Research on Incentive Mechanism to Tour Guides——A Case Study of Guang Zhi Lv
下载PDF
导出
摘要 从激励的基本理论出发,分析广东省具有代表性的旅行社——广之旅的导游人员激励机制现状,并通过实地问卷调查,探讨导游人员激励机制现状及问题,提出完善薪酬制度、增加培训机会、提供晋升职位、实施目标管理、增加奖励旅游等完善激励机制的措施。 The author takes an empirical study about incentive mechanism of tour guide in the travel agency of Guang Zhi Lv.The results of analysis indicate that travel agencies should improve the pay system,increase training opportunities,provide the promotion position,implement objective management and increase reward traveling in order to perfect the incentive mechanism of tour guide.
出处 《河北旅游职业学院学报》 2010年第3期16-19,共4页 Journal of Hebei Tourism College
关键词 导游人员 激励机制 调查 tour guide incentive mechanism survey
  • 相关文献

参考文献7

二级参考文献111

  • 1杨云.国外接待业人力资源管理研究评述[J].旅游学刊,2006,21(2):82-88. 被引量:5
  • 2仲理峰.心理资本对员工的工作绩效、组织承诺及组织公民行为的影响[J].心理学报,2007,39(2):328-334. 被引量:410
  • 3田喜洲,蒲勇健.国内外旅游企业员工满意度与忠诚度研究述评[J].旅游科学,2007,21(2):33-38. 被引量:32
  • 4Drabek, T. E. Disaster evacuations : tourist-business managers rarely act as customers expect[J]. Comell Hotel and Restaurant Administration Quarterly. 2000, 41(4) :48 - 57.
  • 5Eaton, D. E. Beyond Room Service : Legal Consequences of Sexual Harassment of Staff by Hotel Guests [ J ]. Comell Hotel and Restaurant Administration Quarterly. 2004, 45(4) :347- 361.
  • 6Enz, C. A. Siguaw, J. A. Best practices in human resources[J]. Comell Hotel and Restaurant Administration Quarterly, 2000, 41(1) :48-61.
  • 7Enz, C.A. Issues of Concern for Restaurant Owners and Managers [J]. Comell Hotel and Restaurant Administration Quarterly. 2004, 45(4) :315 - 332.
  • 8Enz, C.A. What keeps you up at night ? Key issues of concern for lodging marmgers [ J ]. Comell Hotel and Restaurant Administration Ouartedv.2001, 42(2):38- 45.
  • 9Ferreira, R. DeFranco, A. Rappole, C. Rating the hospitality journals[J]. International Journal of Hospitality Management. 1994, 13(3):209-218.
  • 10Ghiselli, R.F. La Lopa,J.M. Bai,B. Job satisfaction, life satisfaction, and turnover intent among food-service managers[J]. Comell Hotel and Restaurant Administration Quarterly. 2001, 42(2) : 28 - 37.

共引文献67

同被引文献4

引证文献1

二级引证文献2

相关作者

内容加载中请稍等...

相关机构

内容加载中请稍等...

相关主题

内容加载中请稍等...

浏览历史

内容加载中请稍等...
;
使用帮助 返回顶部