浅谈护患沟通在防范护患纠纷中的作用

To discuss shallowly protects the trouble communication to protect in the trouble dispute in the guard to affect

随着护患纠纷的增多,笔者根据自己多年从事临床护理的体会,阐述急诊科、住院部等科室护理人员通过提高自身素质,做好护患沟通的作用和技巧,说明良好的护患沟通在提高护理质量、防范护患纠纷的发生有着重要的意义.

Along with protects the trouble dispute increase, the author acts according to oneself many years to be engaged in clinical nursing the experience, elaborated administrative offices nursing staffs and so on ER,in--patient department through improve own quality, completes protects the trouble communication the function and the skill,explained good protects the trouble communication in the enhancement nursing quality, the guard protects the trouble dispute the occurrence to have the vital significance.