提升现代远程教育服务质量的途径与措施

The Ways and Measures to Promotion Service Quality of Modern Distance Education

现代远程教育的质量在很大程度上依赖于服务质量的提升,重视服务质量不仅是现代远程教育持续发展的重要保证,也是用科学发展观指导现代远程教育的根本要求。提升现代远程教育质量要通过转变观念,切实提升现代远程教育服务质量的重要性;要通过精确定位,切实提升现代远程教育服务的针对性;要通过关注过程,切实提升现代远程教育质量服务的有效性;要通过加强沟通,切实提升现代远程教育服务质量的客观性。

The quality of Modern distance education depends on the quality of service. This is not only an important guarantee of sustainable development,but also the fundamental demand with the guidance of the scientific concept of contemporary and long - range education of modern distance education quality,ascension through changing ideas of contemporary and long - range education to ascend,the importance of service quality,Through the precise positioning,contemporary and long - range education services to ascend the pertinence,Through the process of ascension,contemporary and long - range education,the effectiveness of the quality of service, by strengthening the communication,contemporary and long - range education practically improving service quality of objectivity can achieve.