3ABEDIN NAJMUL. The Ombudsman Institution and Conflict Resolution in the Contemporary[J]. Third World Societies. Journal of Third World Studies. Spring(2006),222.
4DONALD C · ROWAT. The Ombudsman Plan[M]. Toronto: McClelland and Stewart Limited, 1973: 161.
5BARBARA VON TIGERSTRON. The Role of the Ombudsman in Protecting Economic, Social and Cultural Rights[M]. The International Ombudsman Yearbook, Volume2,1998 : 191-194.