提高医疗质量 转变服务模式

随着市场经济的不断发展,医学模式及医疗消费方式的转变,法制的不断完善,已使医患双方关系发生了根本性转变,病人对医院的要求和对医生的期望质越来越高,导致医疗纠纷逐年上升。所以,加强医疗质量管理,保证和提高医疗服务质量,是医院的首要任务,医院医疗质量的好坏和医生职业道德的优劣,不仅关系到国民身体素质的改善,更对整个社会的稳定发展有着巨大的影响。因此,医院的管理理念必须是以患者为中心,坚持以人为本,开展个性化服务,树立"质量第一",保证医疗安全,以提高医疗水平服务,实现医患满意。

along with the development of market economy,medicine and medical consumption patterns change the way of perfecting the legal system,and has made doctor-patient relationship fundamental changes to the hospital,patient of doctor＇s requirements and expectations,leading to more and more high quality medical disputes is rising year by year.Therefore,strengthening the management of medical quality,ensure and improve the quality of medical service,is the primary task of the hospital,hospital medical quality and professional ethics,the doctor is not only related to national physical quality,improve the stability of the society more development has a tremendous influence.Therefore,the hospital management idea must be patient as the center,is to adhere to the people-oriented,individualized service,＂quality first＂,ensure medical safety,in order to improve the health level of satisfaction,service realize patient.