摘要
讨论了数据包络分析（ＤＥＡ）及其中的滑动窗口分析，探讨了ＤＥＡ在评估业务流程绩效、选择流程重构方案和连续改进业务流程中的应用，并提出了应用ＤＥＡ进行业务流程绩效综合评估的方法和步骤，为解决具有多个输入和输出的业务流程的评估问题提供了一种思路．
Data
Envelopment Analysis (DEA) and window analysis are discussed. Probed into the application of
DEA to evaluating business process performance and to selecting reengineering schemes to
improve the process. The approach of the evaluation is put forward by DEA, which is useful in
solving problems of evaluating business process with many inputs and outputs.
出处
《华中理工大学学报》
CSCD
北大核心
1999年第4期92-94,共3页
Journal of Huazhong University of Science and Technology
