用户信息需求实现的障碍因素研究

Analysis on Barriers in Realizing Users' Information Needs and Countermeasures

信息需求是用户获取知识的一种期待,研究影响用户信息需求实现的障碍因素,对图书馆及情报部门制定满足信息需求的服务策略有一定的借鉴和指导作用。文章从信息时代用户信息需求的特征入手,分析用户信息需求实现过程中来自社会层面、用户层面和图书馆层面的各种障碍因素,提出克服用户信息需求实现障碍的一些对策和措施。

Need for information is the users＇ expectation of acquiring knowledge.To study Barriers in realizing users＇ information needs is referential and directional for libraries and information departments to take measures to satisfy information needs.Beginning with the characteristics of users＇ demands in the information era,the author analyzes the barriers in realizing users＇ information needs from such aspects as society,users and libraries and forwards some counter measures.