企业质量文化初探

Discussions on the Quality Culture of Enterprises

介绍了质量文化建设的内涵,包括质量观念(理念)文化、质量行为准则、质量体系建设文化、质量创新质量文化、质量品牌战略文化、质量宣教培训文化。就如何培育优良的质量文化进行了初步的探讨,指出,"质量是企业的生命"的观念是质量文化建设的灵魂;领导观念创新是质量文化建设的关键;质量方针是质量文化建设的核心;质量管理创新是质量文化建设的源泉;质量品牌经营是质量文化建设亮点;实施卓越绩效管理模式是质量文化建设的动力;用户满意是质量文化建设的目标。

An introduction is given to the connotation of quality culture construction, which includes the culture of quality concept, the standards of quality behavior, the culture of quality system construction, the culture of quality innovation, the strategic culture of quality brand, and the training culture of quality propaganda. Meanwhile,a disscussion focuses on how to cultivate excellent quality culture.h is pointed out that the soul of quality culture construction is the idea ＂Quality is the life of enterprise＂; its key is the innovation of leader＇s concept; its core is the policies of quality; its source is the innovation of quality management; its highlight is the business of quality brand; its power is the implementation of excellent perfomance management model; and its goal is the users＇ satisfaction.