提高员工满意度是提高用户满意度的前提

The Premise of Improving the User Satisfaction Degree:Increasing the Staff Satisfaction Degree

论述了通过提高员工综合素质,提高员工工作的主动性与创造性,进而提高用户满意度的必要性,并从加强员工培训与提高员工满意度两方面论述了如何提高员工综合素质,着重从提高员工满意度方面进行了系统阐述。在如何提高员工满意度方面,又从6个方面进行了详细论述。

An explanation centers around the necessity of improving user satisfaction degree through the promotion of staff comprehensive quality,the initiative and innovation of their work.At the same time,how to improve the comprehensive qualities of staffs and increase the staff satisfaction degree are expounded from the aspects of enhancing the staff training and raising the staff satisfaction degree.And how to increase the staff satisfaction degree is explained in detail from six aspects.