5Harry M, Schroeder R. Six Sigma: The Breakthrough Management Strategy Revolutionizing The World's Top Corporations (Hardcover) [M]. New York: Doubleday, 2000. 5.
6Fraser CG, Petersen PH. Desirable performance standards for imprecision and bias in alternate sites. The views of laboratory professionals [J]. Arch Pathol Lab Med, 1995, 119(10): 909-913.
7Barry R, Murcko A, Brubaker C. The Six Sigma Book for Healthcare: Improving Outcomes by Reducing Errors [M]. Milwaukee: Foundation of the Amer College, 2002. 735.
8Pande PS, Neuman RP, Cavanagh RR. The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance [M]. New York: McGraw-Hill Trade, 2000. 5.
9Sarewitz SJ. Evaluating laboratory performance with the six sigma scale[J]. ArchPathol Lab Med, 2000, 124(12): 1748.
10Nevalainen D, Berte L, Kraft C, et al. Evaluating laboratory performance on quality indicators with the six sigma scale [J]. Arch Pathol Lab Med, 2000, 124(4): 516-519.
