人力资本、社会资本与心理资本对工作绩效的影响——总效应、效应差异及调节因素

The Impact of Human,Social,and Psychological Capital on Job Performance: Total Effect,Respective Effect and Moderators

人力资本、社会资本与心理资本先后被认为是提高雇员工作绩效和增强组织竞争优势的积极力量。但现有研究并未在整合框架内探讨它们对工作绩效的总效应、效应差异和调节因素。通过对221个组织雇员的实证研究发现,人力资本、社会资本与心理资本之间具有中低度正相关关系,三者均对任务绩效与周边绩效有显著正向影响,总效应(R2)分别为0.229和0.577,但心理资本影响力最强,社会资本次之,人力资本最弱。在复杂多变的任务不确定环境下,心理资本、人力资本对任务绩效的积极作用更加明显,且以心理资本的作用变化最大,社会资本的积极作用则受到削弱。没有发现任务依赖性在三类资本对周边绩效影响中具有调节作用。最后探讨了研究结果并提出了管理与研究建议。

Employees＇ human,social,and psychological capital are the positive strengths for improving their job performance and gaining organizational advantage.However,none of researches analyzed their total and respective effects on job performance and the moderators.By empirical study based on 221 employees,it was indicated that human,social,and psychological capital are correlated significantly and all of them have positive effects on ask performance and contextual performance,total effect is 0.229 and 0.577（R2）.Specially,psychological capital＇s effect is largest,and social capital＇s effect is the second,and human capital＇s effect is the smallest.Under the environment of task uncertainty,the effects of psychological,and human capital on task performance become stronger,but social capital＇s effect on task performance decreased.No evidence has been founded to support task independence＇s moderating role on the relationship between human,social,and psychological capital on contextual performance.Finally,the results and management practice have been discussed.